Effective Date: 2024 / 10 / 14

At Ubuntu Helping Hands Foundation (UHHF), we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our website and services, including raffle ticket purchases, donations, and any other engagement with us.

1. Information We Collect
We may collect the following types of personal data:
– Personal Details: Name, contact number, email address, and physical address.
– Payment Information: Bank details or transaction records for raffle ticket purchases or donations (processed securely).
– User Interaction Data: Information you provide when contacting us, entering raffles, or subscribing to newsletters.
– Technical Information: IP address, browser type, and device used to access our website (for analytics and security purposes).

2. How We Use Your Information
We collect and process your data to:
– Manage your raffle participation and confirm your ticket purchases.
– Process donations and provide tax receipts where applicable.
– Communicate updates, event details, and raffle results.
– Provide customer support and respond to inquiries.
– Improve our website’s performance and user experience.
– Comply with legal and regulatory requirements.

3. Data Sharing and Third Parties
We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers and partners for specific purposes, including:
– Payment processors to handle ticket purchases and donations securely.
– Marketing platforms for email communications and notifications (with your consent).
– Regulatory bodies if required to comply with legal obligations.

All third parties are required to protect your data in compliance with this Privacy Policy and applicable laws.

4. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and secure data storage systems. However, no data transmission over the internet is entirely secure, and we encourage you to take steps to protect your information.

5. Your Rights
You have the following rights regarding your personal data:
– Access: Request a copy of the personal data we hold about you.
– Correction: Update or correct any inaccurate data.
– Deletion: Request the deletion of your data where applicable.
– Objection: Opt-out of marketing communications or data collection practices.

To exercise your rights, please contact us at: [Insert Contact Email].

6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies help us analyze website traffic, store preferences, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period has expired, your data will be securely deleted or anonymized.

8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review the policy regularly to stay informed of how we protect your data.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Ubuntu Helping Hands Foundation
Email: [Insert Email]
Phone: [Insert Phone Number]

By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for supporting Ubuntu Helping Hands Foundation in creating positive change.